Terms & Conditions
Effective Date: January 13, 2025
Welcome to SalesStack Marketing. These Terms and Conditions govern your use of our website and the services we provide. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.
1. Acceptance of Terms
By using our website or services, you affirm that you are at least 18 years of age and capable of entering into a legally binding agreement. If you are using our services on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms.
2. Services Offered
SalesStack Marketing provides customer relationship management (CRM) software, automation tools, AI sales systems, website and funnel design, and related consulting services. The specific details of each service are set out in individual agreements or subscriptions you enter into with us.
3. User Responsibilities
When using our services, you agree to:
Provide accurate and current information.
Use our services only for lawful purposes and in compliance with these Terms.
Not copy, modify, or distribute our content or software without prior authorisation.
Maintain the confidentiality of your account credentials and promptly notify us of any unauthorised access.
4. Payment Terms
Subscription Fees: All subscription fees are billed in advance according to the plan you select.
Payment Methods: We accept payment by credit/debit card or any other methods stated on our website.
Late Payments: Non-payment may result in suspension or termination of your account.
Taxes: You are responsible for any applicable taxes, VAT, or duties related to your subscription or purchase.
5. Intellectual Property
All content, software, designs, and materials provided by SalesStack Marketing are the intellectual property of SalesStack Marketing or its licensors. You may not reproduce, distribute, or create derivative works based on our intellectual property without written permission.
6. Limitation of Liability
To the maximum extent permitted by law:
SalesStack Marketing will not be liable for any indirect, incidental, or consequential damages arising from your use of our services.
Our total liability for any claim will not exceed the amount you paid for the services during the 12 months preceding the claim.
7. Disclaimer of Warranties
Our services are provided on an “as is” and “as available” basis. SalesStack Marketing makes no warranties, express or implied, regarding the reliability, accuracy, or uninterrupted operation of the services.
8. Termination
We may suspend or terminate your access to our services for:
Breach of these Terms.
Failure to pay fees.
Activity that, in our sole discretion, damages our platform, business, or reputation.
Upon termination, your right to access our services will cease immediately, and all outstanding fees will become payable.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Amendments to Terms
SalesStack Marketing reserves the right to update or modify these Terms at any time. Any updates will be effective immediately upon publication on our website. Continued use of our services after such changes constitutes acceptance of the revised Terms.
11. Contact Us
If you have any questions regarding these Terms and Conditions, please contact:
SalesStack Marketing
Website: www.salestackmarketing.com
Email: [[email protected] – to be updated]
Phone: [insert phone number – to be updated]
Privacy Policy
Effective Date: January 13, 2025
SalesStack Marketing (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website or services.
1. Information We Collect
We may collect the following information:
Personal Information: Name, email address, phone number, and billing details.
Usage Data: Pages visited, actions taken, and device or browser information.
Payment Information: Processed securely by third-party payment providers. We do not store full payment card details.
2. How We Use Your Information
We use your information to:
Provide and maintain our services.
Process payments and manage subscriptions.
Communicate updates, support, and service information.
Improve functionality and user experience.
Comply with legal or regulatory requirements.
3. Legal Basis for Processing
We process personal data under the following lawful bases:
Performance of a contract.
Compliance with legal obligations.
Legitimate interests (e.g., improving services).
Consent, where explicitly given.
4. Data Retention
We retain your data only as long as necessary to fulfil the purposes for which it was collected or as required by law.
5. Data Sharing
We may share information with:
Payment processors and service providers essential for operations.
Legal authorities when required by law.
We do not sell or rent personal data.
6. International Transfers
If data is transferred outside the UK or EEA, we ensure adequate safeguards such as Standard Contractual Clauses are in place.
7. Security
We apply appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or disclosure.
8. Your Rights
You have the right to:
Access and obtain a copy of your data.
Request correction or deletion.
Object to processing or request restriction.
Withdraw consent (where applicable).
Requests can be sent to [email protected].
9. Cookies
Our website may use cookies to improve performance and user experience.
You can adjust your browser settings to refuse cookies, though some features may not function correctly.
10. Updates to This Policy
We may update this Privacy Policy periodically.
The updated version will be posted on our website with a new effective date.
Refund Policy
Effective Date: January 13, 2025
SalesStack Marketing provides digital services and software subscriptions. Refunds are managed under the following terms:
1. Setup Fees
All setup and onboarding fees are non-refundable once the initial configuration or service delivery has begun.
2. Subscription Fees
Subscription fees are billed in advance.
Refunds are not issued for partial months or unused time after cancellation.
You can cancel anytime, and your service will remain active until the end of your billing period.
3. Technical Issues
If a technical fault prevents you from accessing the platform and the issue cannot be resolved within a reasonable timeframe, a pro-rated refund or credit may be issued at our discretion.
4. Project-Based Services
Custom website, automation, or consulting projects are subject to signed agreements outlining payment and refund terms.
Once a milestone or deliverable has been completed, associated payments become non-refundable.
5. Requesting a Refund
To request a refund or raise a billing dispute, contact [email protected] within 7 days of the charge.
Requests submitted after this period may not be eligible.
6. Chargebacks
Initiating a chargeback without contacting us first may result in account suspension and collection procedures for unpaid balances.
Contact
SalesStack Marketing
Website: www.salestackmarketing.com
Email: [email protected]
Phone: [insert phone number – to be updated]
Address:
Leicester, UK
Contact
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